By Pauline Akello
As electric and hybrid vehicles continue to reshape the automotive landscape, industry experts are not merely observing these changes—they are actively adapting and preparing for the future of car servicing and repairs.
We explore insights from two experts in the industry: Bisegerwa Kassim, CEO of Simz Auto, and Emma Mujuzi, CEO of Mujuzi Autos, Spares & GarageAuto Spares. Together, they provide a comprehensive view of how electric vehicles (EVs) and hybrids are revolutionising car maintenance and repair.
New era of driving
Hybrid electric vehicles (HEVs) combine petrol and electric power, utilising both an internal combustion engine (ICE) and electric motors powered by a traction battery. Unlike fully electric vehicles (EVs), which run solely on battery power, HEVs recharge through regenerative braking and the engine rather than an external plug. This results in greater fuel efficiency and reduced engine idling while maintaining performance.
Bisegerwa highlights the profound impact of this shift: “The transition to electric cars is not just a trend; it’s a fundamental change in how we perceive driving. The future is green, and the car ecosystem is evolving rapidly.” He notes the dramatic improvement in fuel efficiency, citing how traditional ICE vehicles typically deliver 11 to 13 kilometres per litre, whereas hybrids can achieve around 33 kilometres per litre. Fully electric cars, depending on the model, offer a range of up to 60 kilometres per charge. “This is a significant leap forward—not only for car buyers but also for the planet,” he adds.
Mujuzi echoes these sentiments, highlighting the increasing demand for hybrids and EVs as consumers seek sustainable options. “We’re seeing a rapid shift towards eco-friendly alternatives. Mini-SUVs with Chinese-made engines are gaining popularity, and some electric cars now charge in just 30 minutes thanks to advanced three-phase chargers,” he explains.
TChallenges of servicing electric vehicles
The rise of electric and hybrid cars is reshaping the auto repair industry, posing new challenges for technicians.
Mujuzi explains: “We’ve moved beyond servicing just the engine and gearbox—batteries are now a major focus. Many mechanics lack the expertise to handle the complex battery systems in EVs, which is why specialised training is crucial.”
Servicing electric vehicles requires advanced skills and equipment. “Mechanics must understand battery systems, which are entirely different from traditional ICE engines,” Bisegerwa states.
“Some of the latest EVs demand computer diagnostics that we’ve never had to use before,” Mujuzi agrees, emphasising the importance of investing in training and diagnostic tools to ensure garages can keep up with the evolving technology.
Benefits, future of electric vehicles
Both experts acknowledge the significant advantages of switching to electric cars. Bisegerwa highlights their superior performance: “Electric cars are not only eco-friendly but also offer incredible torque. Acceleration is immediate, providing a smooth and exhilarating driving experience.” He notes a shift in consumer perceptions, with many drivers now finding EVs more enjoyable than traditional petrol-powered vehicles.
However, infrastructure remains a critical challenge. Public charging stations are still scarce, especially outside major cities. “Investment in charging infrastructure is essential to support the growing demand for EVs,” Bisegerwa asserts. Mujuzi adds that the available charging stations primarily cater to hybrid and fully electric vehicles already on the market, but expansion is necessary to encourage wider adoption.
Preparing for future of car servicing
As the world embraces electric vehicles, the auto repair industry is working to keep pace. Mujuzi outlines his company’s efforts: “At Mujuzi Autos, Spares & GarageAuto Spares, we’re equipping our garages with state-of-the-art computer diagnostic machines to meet the specific needs of EVs and hybrids.” These tools enable technicians to monitor complex battery interactions and ensure optimal performance.
Training is another key priority. “National Garage Owners Associations are conducting training sessions to prepare mechanics for the shift. Servicing electric cars isn’t just about fixing an engine anymore; it’s about understanding batteries, charging systems, and electric powertrains,” Mujuzi explains.
Embracing the EV revolution
Bisegerwa is optimistic about the future of electric and hybrid vehicles. He says: “We’re seeing increasing interest from environmentally conscious consumers who want to make a difference. As more people switch to EVs, the industry is evolving to meet their needs—whether through better maintenance services or expanded charging infrastructure.”
Mujuzi agrees, highlighting the collective effort among manufacturers and service centres to adapt to new technologies: “Our mechanics are learning to handle the differences between hybrids, EVs, and traditional cars. We’re also focusing on sustainability in our operations to support a cleaner future.”
As the industry evolves, both drivers and mechanics are preparing for a future where EVs and hybrids dominate the roads. The transition is happening quickly, and the automotive world is ready to embrace the change.
